Responsible Gaming

Gambling should always be a form of entertainment, not a way to earn money or solve financial difficulties. Never gamble with money you cannot afford to lose, and never chase losses. If gambling stops being fun, it’s time to take a break and seek support.

Age Verification

You must be 18 years or older to gamble in the UK, or meet the minimum legal age in your jurisdiction. Underage gambling is illegal. We encourage parents and guardians to use filtering software to prevent access to gambling websites by minors.

Warning Signs of Problem Gambling

Ask yourself these questions. If you answer “yes” to any, it may indicate a gambling problem:

• Do you chase losses by returning to gamble again soon after losing?
• Have you hidden your gambling activity from family or friends?
• Do you gamble with money meant for bills, rent, or essentials?
• Do you feel anxious, guilty, or irritable when trying to cut down or stop?
• Do you borrow money or sell possessions to gamble?
• Has gambling affected your relationships, job, or studies?
• Do you think about gambling constantly or plan your day around it?

Recognising these signs early is the first step towards regaining control.

Self-Help Tools

Use the following tools to manage your gambling activity:

• Deposit limits – set a maximum amount you can deposit daily, weekly, or monthly.
• Loss limits – cap how much you can lose over a set period.
• Reality checks – receive on-screen reminders of how long you have been playing.
• Time-out / cooling-off periods – temporarily block access to your account for 24 hours to 6 weeks.
• Self-exclusion – block yourself from gambling sites for a longer period, often 6 months to 5 years.

Most licensed operators provide these tools within your account settings. Use them proactively.

Support Organizations

If you or someone you know needs help, contact a recognised support service in your country:

• United Kingdom: GamCare – www.gamcare.org.uk or call 0808 8020 133 (free, 24/7). GamStop – www.gamstop.co.uk for free self-exclusion from UK gambling sites.
• Australia: Gambling Help Online – www.gamblinghelponline.org.au or call 1800 858 858.
• Canada: Responsible Gambling Council – www.responsiblegambling.org for resources and local helplines.
• United States: National Council on Problem Gambling – www.ncpgambling.org or call/text 1-800-GAMBLER.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de or call 0800 1 37 27 00 (free, anonymous).
• Other countries: Search for your national problem gambling helpline or visit www.gamblingtherapy.org for global support.

Seek Help Today

If you feel that gambling is causing harm to you or someone you care about, please reach out to one of the organisations above. You are not alone, and help is available free of charge, confidentially, and without judgement. Taking action today can protect your wellbeing and your future.